Effective Date: 10/23/2024
Website: https://ranknox.com
At Ranknox, we provide digital SEO services designed to improve your website’s search engine visibility and performance. As our services are 100% digital, there is no physical shipping involved. However, we do have defined timelines and procedures for delivering our work and updates.
1. Service Delivery
- Start Time: SEO services will begin within 24-72 hours after payment confirmation and receipt of required information (e.g., website access, keywords, content, etc.).
- Duration: The delivery time for each service depends on the selected package or custom plan. General timelines are as follows:
- Basic SEO Package: 7–10 business days
- Advanced SEO Campaigns: Ongoing monthly service with progress reports
- Custom Services: Timeline agreed upon during onboarding
2. Delivery Method
- All services and reports will be delivered digitally via:
- Email (provided during order)
- Your Ranknox dashboard (if applicable)
- Google Drive or other cloud-based shared folder (when large files are involved)
3. Communication and Updates
- Clients will receive regular updates based on the package selected (weekly, bi-weekly, or monthly).
- Project updates, reports, and performance metrics will be shared via email or any preferred communication platform.
4. Delays
- While we strive to deliver on time, certain external factors (client response time, algorithm updates, technical website issues) may affect delivery.
- In such cases, Ranknox will notify clients promptly and adjust timelines accordingly.
5. Refunds and Cancellations
- Please refer to our Refund Policy and Terms of Service for detailed information about cancellations, refunds, and service interruptions.
6. Client Responsibility
To ensure timely delivery, clients must:
- Provide accurate and complete information during onboarding.
- Respond to communication requests in a timely manner.
- Avoid making major website changes without notifying our team.
If you have any questions or need further clarification, please contact our support team at support@ranknox.com.