Privacy Policy

This Privacy Policy applies to Ranknox, a brand operated by Carlo IT Solutions, registered in India (GST: 32AAWFC6260C1ZJ). Our platform is accessible at ranknox.com and serves users globally including India, Brazil, Sweden, and the UAE.

By accessing or using our website, services, or purchasing any product, you acknowledge that you have read, understood, and agree to the data practices described in this Privacy Policy. If you do not agree, please discontinue use of our services.

We collect information in the following categories depending on how you interact with Ranknox:

We do not collect sensitive personal data such as racial origin, political opinions, health information, or biometric data.

Your data is used solely for legitimate business and service purposes:

• To create and manage your Ranknox account and dashboard
• To process, deliver, and report on SEO and backlink orders
• To handle billing, invoices, payment records, and GST compliance
• To respond to support queries via email, WhatsApp, or ticket system
• To send order updates, service notifications, and platform announcements
• To prevent fraud, abuse, and unauthorised account access
• To analyse usage patterns and improve platform performance
• To comply with applicable laws and legal obligations

We will never use your data for unsolicited marketing without your explicit consent. You may opt out of marketing communications at any time.

Where GDPR or similar data protection law applies, Ranknox processes your personal data under one or more of the following legal bases:

We do not sell your personal data. We share data only where strictly necessary with the following categories of trusted service providers:

• Payment processors — to securely process transactions (e.g. Razorpay, Stripe, PayPal)
• Cloud infrastructure — hosting and data storage providers bound by data processing agreements
• Analytics providers — for aggregated, anonymised usage analysis (e.g. Google Analytics)
• Publisher networks — campaign data (target URLs, anchors) shared with vetted link-building partner publishers solely to execute your orders
• Communication tools — email and WhatsApp platforms used to provide support
• Legal or regulatory authorities — when required by applicable law, court order, or government request

Ranknox uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your preferences, and help us understand usage. The types of cookies we use:

You can manage or withdraw cookie consent at any time via your browser settings. Note that disabling essential cookies will affect your ability to log in and use core features of the platform.

We retain your personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by applicable law:

When data is no longer required, it is securely deleted or anonymised in accordance with our internal data disposal procedures.

Depending on your country of residence, you may have some or all of the following rights regarding your personal data:

Ranknox operates globally with offices in India, Brazil, Sweden, and the UAE. Your personal data may be transferred to and processed in countries outside your country of residence, including countries that may have different data protection laws.

When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Data processing agreements with all third-party service providers
• Transfers only to countries with adequate protection as recognised by relevant authorities

Ranknox implements appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit
• Encrypted storage of sensitive data at rest
• Role-based access controls limiting data access to authorised personnel only
• Regular security audits and vulnerability assessments
• Two-factor authentication available for all platform accounts
• Secure payment processing through PCI-DSS compliant providers

In the event of a data breach that is likely to result in risk to your rights, we will notify you and the relevant supervisory authority within 72 hours of becoming aware, as required by applicable law.

Ranknox's services are intended exclusively for individuals aged 18 years and above. We do not knowingly collect personal data from anyone under the age of 18.

If we become aware that personal data from a child under 18 has been collected without verifiable parental consent, we will take immediate steps to delete such data. If you believe we may have inadvertently collected information from a minor, please contact us immediately at support@ranknox.com.

Ranknox may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify registered users via email or an in-platform notification
• Where required by law, obtain fresh consent for new processing activities

We encourage you to review this page periodically. Continued use of our platform after changes become effective constitutes your acceptance of the updated Privacy Policy.

The data controller responsible for your personal information is:

For users in the EU/EEA who wish to escalate a complaint that has not been resolved to your satisfaction, you have the right to lodge a complaint with your local Data Protection Authority (DPA).